AI Disclaimer & Terms of Use

Last updated: April 2025

1. Nature of the Service

Collab AI Leasing Assistant is an AI-powered assistant designed to provide general rental information and organizational support throughout the renter journey. The service uses artificial intelligence to help renters understand their housing needs, search for rentals, review leases, and navigate the rental process.

2. Not Professional Advice

Collab AI Leasing Assistant provides informational guidance only — not legal, financial, brokerage, or professional advice. Specifically, Collab AI:

Does not provide legal advice and is not a substitute for a licensed attorney
Does not provide financial advice and is not a substitute for a licensed financial advisor
Does not act as a real estate broker or agent and is not a substitute for licensed real estate professionals
Does not provide property management services
Does not guarantee housing availability, pricing accuracy, or rental approval
Does not guarantee the accuracy, completeness, or reliability of any listing information
Does not replace professional inspections, appraisals, or assessments

3. AI-Generated Content

Collab AI uses artificial intelligence to generate responses, recommendations, and analysis. While we strive for accuracy, AI-generated content:

May contain errors, inaccuracies, or outdated information
Should be independently verified by the user before taking action
Should not be relied upon as the sole basis for any important decision
May not reflect the most current laws, regulations, or market conditions

4. Lease Review Disclaimer

The AI-powered lease review feature is designed to help renters understand lease terms in plain language and identify potential issues. However:

Lease reviews are not legal opinions and should not be treated as such
For legal matters related to your lease, consult a licensed attorney in your state
The AI may not identify all relevant legal issues, state-specific requirements, or hidden terms
Users are responsible for their own decisions regarding lease signing and negotiation

5. Landlord and Agent Communication

Collab AI may draft outreach messages or communication on the renter's behalf. However:

The AI requires explicit renter approval before contacting any landlord, property manager, or agent
Collab AI does not make binding commitments or agreements on the renter's behalf
All communications should be reviewed by the renter before sending

6. Scam Detection Limitations

Collab AI includes features designed to detect potential rental scams. However:

No automated system can detect all scams with 100% accuracy
Users should exercise their own judgment and caution when evaluating listings
Absence of a scam warning does not guarantee a listing is legitimate
Users should independently verify landlord identities and property ownership

7. Financial Information

Any financial information provided by Collab AI (rent comparisons, cost estimates, payment guidance) is for informational purposes only. Users should verify all financial details independently and consult qualified professionals for financial decisions.

8. User Responsibilities

By using Collab AI Leasing Assistant, you agree to:

Independently verify all listing information, lease terms, and payment instructions before taking action
Consult licensed professionals for legal, financial, and real estate matters
Exercise your own judgment in all housing decisions
Provide accurate information to the AI assistant
Review all AI-generated communications before they are sent
Report any inaccurate or concerning AI responses to our team

9. Limitation of Liability

To the fullest extent permitted by applicable law:

Collab Home, Atria Collab, and their affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Collab AI Leasing Assistant
This includes, without limitation, damages related to housing decisions, lease agreements, financial transactions, rental disputes, or any other matters influenced by AI-generated information or recommendations
Our total liability shall not exceed the amount you paid for the service, if any

10. Indemnification

You agree to indemnify and hold harmless Collab Home, Atria Collab, and their officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the service or violation of these terms.

11. Service Availability

Collab AI Leasing Assistant is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure service. We reserve the right to modify, suspend, or discontinue the service at any time without notice.

12. Modifications

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the updated terms.

13. Governing Law

These terms shall be governed by the laws of the State of California, without regard to conflict of laws provisions.

14. Contact

For questions about this disclaimer or the service, contact:

Atria Collab
Email: atria.collab@collabhome.io