These terms govern your participation in Collab Home's SMS communication program.
Effective Date: March 14, 2026
Collab Home SMS Communications Program
Collab Home's SMS program provides tenants and prospective tenants with important property management communications via text message, including:
This program is operated by Collab Home (Collab Z Inc. / Collab CA LLC) using phone number +1 (510) 900-0298.
Message and data rates may apply. Collab Home does not charge for SMS messages, but your mobile carrier's standard messaging rates apply according to your cellular plan.
SMS is available to US mobile numbers on major carriers including AT&T, T-Mobile, Verizon, US Cellular, and most regional carriers. Check with your carrier about messaging rates and data charges.
Message frequency varies based on your property activity and communication needs:
You will never receive marketing or promotional messages unrelated to your property management needs.
No Spam Guarantee: We respect your time and will only send messages that are relevant to your tenancy or property interests.
Reply STOP to any message to immediately unsubscribe from all SMS communications. You will receive a confirmation message and will not receive further texts.
Reply HELP to any message to receive assistance and contact information for customer support.
Reply START to re-subscribe to SMS communications after you have previously opted out.
Your privacy is important to us. Please review our comprehensive Privacy Policy to understand how we collect, use, and protect your information.
Our Privacy Policy includes important information about:
Important Notice: Carriers are not liable for any delayed or undelivered messages.
Message delivery depends on your mobile carrier's network and services. Factors that may affect delivery include:
Collab Home and our SMS service providers make reasonable efforts to ensure timely delivery, but cannot guarantee delivery timing or success. If you experience delivery issues, please contact customer support.
By opting into this SMS program, you provide your express written consent to receive recurring automated SMS/MMS messages from Collab Home at the mobile number you provide.
Consent to receive SMS messages is not a condition of purchasing, renting, or accessing any goods or services from Collab Home.
You must be 18 years or older to consent to SMS communications, or have parental/guardian consent if under 18.
You represent that the mobile number you provide is your own or that you are authorized to provide consent for that number.
SMS services are available in the United States for compatible mobile devices and carriers. Service may not be available in all areas or for all carriers.
Collab Home may modify, suspend, or discontinue SMS services at any time with reasonable notice to participants.
This SMS program complies with applicable laws including the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications Industry Association (CTIA) guidelines, and carrier requirements.
Collab Home's liability for SMS services is limited to the direct costs of the messages sent. We are not liable for consequential, indirect, or incidental damages.
These terms are governed by the laws of California and the United States.
We may update these terms from time to time. Material changes will be communicated via SMS or email, and continued participation constitutes acceptance of updated terms.
Collab Home revolutionizes property management through innovative technology and community-focused approaches. We serve tenants and property owners across multiple markets with transparency, efficiency, and exceptional service. Find available rentals at rentals.collabhome.io.